How to request or renew your CAL ?

You must send a complete request. This includes:

1. The CAL application form available online.
2. A proof of eligibility.
3. A photo of your face.

How to send the complete request?

There are three (3) ways you can send your request:

1. Online
2. By email :
   • Return the completed form, proof of eligibility, and photo to [email protected]
3. By mail :
   • Return the completed form, proof of eligibility, and photo to:
     AQLPH – CAL
     858, rue Laviolette
     Trois-Rivières (Quebec)  G9A 5J1

You can also request a form by contacting us by email at [email protected] or by phone at 1 833 693-2253.

How to renew your CAL?

You can renew your CAL 4 months before its expiry date.

An email or letter will be sent to you automatically 4 months before your expiry date to explain the steps to complete your renewal.

We suggest you do your renewal at least 2 months before the expiry date so that your new CAL is sent to you as soon as possible.

To make your renewal request, have the following information on hand:

• Phone number;
• Address;
• E-mail;
• Photo;
• Proof of eligibility.

To find out the criteria for the photo to send, click here.

For a list of accepted proofs of eligibility, click here.

Here are your options for renewing your Leisure Support Card (CAL):

1. The update form available online:
   • For people who have provided an email address, a link will be sent to you in an automated email that you will receive 4 months before the due date
2. By email :
   • Return the completed form, proof of eligibility, and photo to [email protected]
3. By mail :
   • Return the completed form, proof of eligibility, and photo to:
     AQLPH – CAL
     858, rue Laviolette
     Trois-Rivières (Quebec)  G9A 5J1