How long does it take to receive your card?
On average, it takes six weeks to receive your CAL.
This time allows for the analysis of your application and the mailing of your CAL.
On average, it takes six weeks to receive your CAL.
This time allows for the analysis of your application and the mailing of your CAL.
If you meet all the criteria, your application will be accepted.
However, if your application is incomplete or illegible, you will be contacted by email. If we do not have your email address, we will call you or send you a letter by mail, which will add a delay to the mailing of your card.
To avoid delays, do not forget to give us your email address.
When you attend an event at a CAL partner organization, you must present your CAL to allow your companion to enter free of charge.
Also, if you make a reservation, let the organization know that you have the CAL and that you will be accompanied.
You cannot lend or give your card to another person. Your photo on the card proves that it belongs to you.
No. The CAL does not guarantee a place for you and your companion at an activity.
Please contact the activity organizers prior to the activity to check availability.
If possible, reserve a place for you and your companion.
If you are in a wheelchair, always check for physical accessibility before you travel.
The CAL’s partner organizations are committed only to offering free admission to your companion.
Your CAL is issued for a period of 5 years. An expiry date is indicated on the CAL.
Two (2) months before the expiry date, you will receive an email informing you that it is time to renew your CAL.
You will need to complete your application form, send a new photo, and proof of eligibility.
If you were responsible for a person who had the CAL and unfortunately passed away, notify us by email at [email protected] or by phone at 1-833-693-2253.
You can then destroy the CAL or return it to us.
The Association québécoise pour le loisir des personnes handicapées (AQLPH) issues the CAL.
The AQLPH receives financial support from the Government of Quebec.
It is also supported by the regional authorities responsible for recreation for people with disabilities.
An interdepartmental committee was created to support the AQLPH in its mission to implement and improve the use of the CAL.
This interministerial committee is made up of representatives from: