Filing a complaint

Filing a complaint

How to file a complaint?

In order to file a complaint, you must click on the complaint form and complete it online.

The form can be downloaded and sent by mail.

Once your complaint has been filed, a confirmation email will be sent to the email address indicated on your form.

The Association québécoise pour le loisir des personnes handicapées (AQLPH) reserves the right to contact you by phone or email, within a maximum of 31 calendar days of receiving your complaint form.


Confidentiality of Information

The personal information you provide us is confidential.

It is protected and treated in accordance with the law.

The online form is secure to protect the confidentiality of your personal information.

The form is fast and easy to complete.


Click the following link if you wish to submit your complaint online

Online form

By mail

If you prefer to print the form and mail it to us, download the following document and send it to the following address:

Accompagnement loisir Card
858, rue Laviolette
Trois-Rivières (Québec)
G9A 5J1

Printable form

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